Privacy Policy

Who We Are

Healthcare Near You (healthcarenearyou.com) is a healthcare navigation and lead generation website that helps individuals find healthcare navigators, providers, and resources in their area. We connect users with qualified healthcare professionals who can assist with insurance enrollment, provider matching, cost questions, and other healthcare needs.

Information We Collect

When you use our website and submit a help request form, we may collect the following information:

• Personal identification information: Full name, email address, phone number, and ZIP code.
• Healthcare-related information: Type of help needed, current insurance status, urgency of your situation, age range, and any additional details you provide about your healthcare needs.
• Technical information: Browser type, device type, IP address, pages visited, and referring URL, collected automatically when you visit our site.

How We Use Your Information

We use the information we collect for the following purposes:

• Connecting you with healthcare navigators: Your primary information (name, contact details, ZIP code, and healthcare needs) is used to match you with qualified healthcare navigators and professionals in your area who can assist you.
• Improving our services: We analyze usage patterns and aggregate data to improve our tools, guides, and user experience.
• Communication: We may use your email address or phone number to follow up on your help request, provide relevant healthcare resources, or respond to inquiries.

We Do Not Sell Your Data

Healthcare Near You does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is shared only with the healthcare navigators and professionals who are directly involved in helping you with your specific request. We may share anonymized, aggregate data for analytics purposes, but this data cannot be used to identify you personally.

Data Storage and Security

We take the security of your personal information seriously. Your data is stored on secure servers with encryption in transit and at rest. We implement industry-standard security measures including secure HTTPS connections, access controls, and regular security reviews. While no method of electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal information.

Cookies and Session Storage

Our website uses cookies and browser session storage to enhance your experience. Specifically:

• Session storage: We use browser sessionStorage to temporarily store form progress and conversion tracking data during your visit. This data is automatically cleared when you close your browser tab.
• Essential cookies: We use cookies necessary for the website to function properly, such as maintaining your session state.
• Analytics: We may use analytics tools to understand how visitors interact with our site, which helps us improve our content and tools.

You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some features of the site may not function properly without them.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information from our systems.
• Opt-out: You can opt out of receiving follow-up communications at any time by contacting us or using the unsubscribe mechanism in any email we send.

To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to your request within 30 days.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. To exercise your CCPA rights, contact us using the information below.

HIPAA Disclaimer

Healthcare Near You is not a healthcare provider, health plan, or healthcare clearinghouse. We are not a "covered entity" or "business associate" as defined under the Health Insurance Portability and Accountability Act (HIPAA). While HIPAA regulations do not directly apply to our website, we recognize the sensitive nature of healthcare-related information and are committed to protecting your data with the same level of care and seriousness. We implement robust security practices and limit access to your personal information to authorized personnel only.

Third-Party Links

Our website may contain links to third-party websites, including government health resources, provider directories, and other healthcare tools. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

Children's Privacy

Healthcare Near You is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Healthcare Near You
Website: healthcarenearyou.com
Email: privacy@healthcarenearyou.com